Privacy Policy

Your privacy is important to us. It is Cannabis Farm Australia’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website and other sites we own and operate.

This policy is effective as of 29 June 2023 and was last updated on 29 May 2024.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

At Cannabis Farm Australia, when we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Parcel Shipping insurance is a service that protects customers against lost, stolen, or damaged packages. This fee is fully refunded to the client upon delivery. It serves as a surety for delivery and should not be considered an expenditure by the customer as the amount paid will be fully refunded to the customer upon delivery. This is a one time payment protection that guarantees all orders that the customer will make with Cannabis Farm Australia. In essence, once you have been issued the PIR, you will never again be asked to Insure your package prior to delivery.
Note: We do NOT ship orders out if the client has not Insured his/her parcel .This is a compulsory one time payment which must be made by the client once the parcel is at the terminal point of the agency ready for shipping/delivery. If you already have the PIR document (PARCEL INSURANCE REFUND document), then you do not need to Insure your Parcel again. Just send us a copy of this document so that delivery can proceed.
Once an order is at the terminal point of the agency, it cannot be cancelled, if the customer decides to do so, he/she will not be refunded the amount paid for the goods.